The FCC is already getting thousands of net neutrality complaints
Net Neutrality. The internet as a public utility. Hooray? The FCC is already receiving a lot of complaints from customers that are sick of data caps, slow speeds and possibly uncompetitive prices. According to the National Journal, a lot of the ire has been directed at a predictable list of offenders: AT&T, Comcast and Verizon -- a company that now owns AOL. So far there's no proof of violating net neutrality rules where service providers are blocking or otherwise slowing web services. But as these providers are reclassified as carriers, it lets customers complain when they feel that what the companies are doing are unreasonable. If you've got a complainin' itch to scratch, you can file your own over on the FCC's website. These entries are forwarded to the offending carrier, which has to respond within 30 days.
AT&T is currently appealing the FCC's $100 million fine over misleading customers on throttling data. Complaints seem to center around data caps, high-priced connections and throttling. Some filings include how customers attempted to connect: one went to McDonalds to take an online exam over its WiFi: "The Comcast modem is such crap that we can't even access the Internet. I'm livid." According to the National Journal's freedom of information request, the FCC estimates that it's received around 2,000 complaints against internet service providers.
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